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VITAL's Technical Support resources are available 24/7 to help our customers solve technical and customer service issues. Please select one of the links below to request support.
- Submit/View a Support Request – Submit/view a support request online to resolve technical questions and issues. (Requires login)
- Contact Support by Phone – Use one of our toll-free numbers to contact VITAL's Technical Support and Customer Service groups.

Technical Support (Customer Call-in)
Toll-Free: [800] 243-1030 (US & Canada)
Local: 813-818-5100 Option #1

Technical Support (Field Engineer Call-in)
Toll-Free: [877] 677-8271 (US & Canada)
Local: 813-818-5100 Option #2
Network Operations
Toll-Free: [800] 765-3943 (US & Canada)
