|Executive Management Team|
|Board of Directors|
|News & Events|
|Supplier Diversity Program|
VITAL Network Services (VITAL) is an independent, network support organization delivering high-quality data, unified communications and wireless network lifecycle solutions for resellers, integrators and carriers.
We offer our customers the unique perspective of a service-only company backed by decades of networking experience and a flexible, customer-centric approach. Additionally, our extensive service delivery infrastructure extends our customers’ knowledge and capabilities to reduce expenses and improve productivity.
The VITAL Value
Our People. At VITAL, our people are one of our greatest assets. Averaging between 15-20 years experience in their field, they understand the business and exhibit unmatched customer service skills. Our network technicians and engineers have mastered a broad range of products and technologies and earned numerous industry-recognized certifications. Through their experiences and on-going training, they continue to acquire additional technology skills to stay abreast of the latest technology trends. Our technicians apply their solid understanding of data and converged networking to our customers' individual situations to help them meet their goals and gain the maximum value out of their networking infrastructure and assets.
Experience. VITAL installs, services and manages thousands of mission-critical nodes/devices every year. We apply the knowledge we gain from our experiences and daily operations to our interactions with you and your customers.
Service-only Approach. As a service-only business, VITAL’s primary focus is on our service delivery. We have made, and continue to make, sizable investments in the people, processes and systems used to deliver our network support solutions. As a customer, this well-defined service infrastructure becomes an extension of your business.
Responsiveness. We have designed our service solutions based upon ITIL® best practices. By emphasizing good communication and accountability, and by implementing proven processes and systems that support rapid knowledge transfer, VITAL can respond and adapt to your needs quickly and efficiently.
Flexibility. VITAL is large enough to deliver high-quality service, while at the same time innovative enough to offer personal, flexible and individual service.