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At VITAL, we recognize the critical role network infrastructure plays in organizations. Therefore, we strive to offer a broad array of network services - backed by unparalleled quality and responsiveness - to properly support the network's implementation and on-going operation.
VARs/Resellers, integrators and carriers throughout North America depend on VITAL to deliver reliable lifecycle support solutions for their customer's data, unified communications and wireless environments. These services are used by VITAL's Channel Partners to supplement their exisitng capabilities and create an end-to-end solution to support their customers at each stage in their network's lifecycle.
As a service-only provider, VITAL does not sell hardware, OEM maintenance, consulting, software or circuits. Therefore, VITAL does not compete with its channel, but collaborates with partners to provide superior service solutions that create a competitive advantage, increase deal transaction size, and generate higher margins.
At VITAL, we understand that customer retention in the service industry is built on continually meeting or exceeding expectations, by “going the extra mile,” and by defining and implementing processes using a combination of infrastructure, people and technology. VITAL’s people are inspired to execute processes and go above and beyond based on demonstrated leadership and values. In working with VITAL,our channel partners and their customers notice the company is never complacent; and no matter how well we perform, we continue to listen to feedback and improve.
By taking the time to understand the needs of those we serve, we are able to provide VARs/resellers, integrators and carriers with flexible solutions that add value to their organizations. If you are a VAR/reseller, integrator or carrier interested in offering services to your customers, view our Channel Partner Page or contact us for more information.