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Company Recognized as Having Highest Level of Expertise in Developing and Delivering Managed Services

TAMPA, Fla. -- January 25, 2010 -- VITAL Network Services, Inc. (VITAL) announced today that it has achieved the Managed Services Master Certification from Cisco. This certification recognizes VITAL’s investment in the managed service ITIL® processes, practices and tools necessary to provide high-quality managed services.

Additionally, VITAL offers “white label” network operation services to Cisco partners, reflecting a broader capability and the ability to support partner-to-partner collaboration in the deployment of managed services based on Cisco solutions.

“Achieving the Cisco Managed Services Master Certification demonstrates our on-going commitment to deliver world-class service and support, and further strengthens our position as a service-only network support provider,” said John Koehler, president and CEO of VITAL. “Additionally, by offering these services in a white label capacity, Cisco Partners without a Network Operations Center can work with us to expand their capabilities and generate higher recurring margins by offering our full-range of certified managed services while maintaining the customer relationship. Our involvement is transparent to the end customer.”

As a certified Cisco Managed Services Master Partner, VITAL has demonstrated the ability to deliver sophisticated solutions, met stringent requirements that reflect a depth of capabilities, and undergone an independent audit by an objective third-party auditor. VITAL was also required to offer at least two managed services using the resources and procedures necessary to deploy, manage and support Cisco solutions.

“VITAL’s investment in the Cisco Managed Services Master certification ranks it among an elite group of channel partners with the resources to deploy, manage and support services for multiple technologies,” said Edison Peres, senior vice president of the worldwide channels go-to-market group at Cisco.

In addition, VITAL has achieved a Cisco Powered managed service designation in Cisco Powered Managed Unified Communications.

Cisco Powered managed service designations acknowledge that a managed service provider has invested in industry-leading Cisco architectures and that its services have met the highest Cisco user-experience standards.

About VITAL Network Services
VITAL Network Services, a service-only, multivendor support provider headquartered in Tampa, Florida, delivers industry-leading network support services to integrators, value-added resellers, distributors, and carriers. The company’s comprehensive portfolio of LAN/WAN, unified communications, wireless, server, and managed broadband-based VPN solutions address all facets of the network lifecycle including network design and planning, integration, maintenance, and proactive monitoring/management. VITAL’s ubiquitous field engineering force enables the company to deliver onsite support services to nearly any zip code within North America. 

More information about VITAL and its services is available online at, or by calling 1-888-248-4825.

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