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| Corporate Overview | |
| Service Infrastructure | |
| Products Supported | |
| Clients Served | |
| Executive Management Team | |
| Board of Directors | |
| News & Events | |
| Career Opportunites | |
| Supplier Diversity Program | |
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VITAL's executive management team is comprised of seasoned professionals with experience in building, leading and growing networking service and sales organizations.
| John Koehler, President & CEO | |
John Koehler is President, Chief Executive Officer and a member of VITAL Network Services' Board of Directors. Prior to joining VITAL in January 2002, John led Paradyne Network's DSL product development and worldwide service teams as Senior Vice President and General Manager - DSL Product and Worldwide Service. From 1993 until 1999, Koehler served as President, Chief Executive Officer and Director for TechForce Corporation, a publicly-traded data networking service company. During his tenure at TechForce, John grew the company's customer base from two primary customers to over 1000, producing an increase in revenues from $9 million in 1993 to annual revenues of over $90 million in 1999. During his 35 years in the networking industry, John Koehler has also served in various management and executive management positions with BT Syncordia, Paradyne Corporation, and IBM Corporation. |
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| Jerrel Kee, CFO | |
Jerrel Kee is Chief Financial Officer for VITAL Network Services. As CFO, Jerrel is responsible for all accounting, financial and treasury functions throughout the company. Jerrel brings over 20 years of corporate financial planning and management experience in the high-tech industry with an extensive background in accounting, private financing, IPO management, and public company operations. |
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| Tim Anderson, Senior Vice President of Sales & Marketing | |
Tim Anderson is the Senior Vice President of Sales and Marketing for VITAL Network Services responsible for directing the company’s sales and marketing efforts, building and maintaining solid relationships with our customers, and growing VITAL’s revenue and margins by effectively expanding our customer base to include new markets and opportunities. Tim brings to VITAL over 20 years of experience in the data communications and telecommunications service industry.Over the course of his career, Tim has gained extensive customer service and operations experience in an international business environment. Prior to joining VITAL, Tim served as the Head of Equant's Global Support Centers for the Americas. Before taking this position, Tim was the Vice President of Network Services for TechForce Corporation, where he managed their network integration business. Prior to TechForce, Tim held a number of executive management roles managing UB Networks' global service business and handling large outsourcing contracts for both Syncordia Corporation and British Telecom. |
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| Keith Archibald, Vice President of Network & Professional Services | |
Keith Archibald is the Vice President of Network & Professional Services for VITAL Network Services. In this position, Keith is responsible for managing all aspects of VITAL’s Network Operations Center (NOC) and Professional Services organization. Additionally, Keith plays an instrumental role in the development of new technology and service initiatives to ensure consistent delivery of world class service and support that meets the ever changing needs of our clients. Keith possesses over 17 years of experience with telecommunications, data communications, and wireless technologies. Prior to joining VITAL, Keith held a number of management positions within T-Mobile, including Director, Engineering Systems; Director, Engineering and Operations for T-Mobile Hotspot; and Director, Technical Operations for T-Mobile Hotspot. While serving in his most recent position as Director, Engineering Systems, Keith led the National Engineering Operations Platform Support and Data Center Operations teams for T-Mobile USA’s wireless data services, which supports over 26 million mobile subscribers. Earlier in his career, Keith served as the Director of Operations for MobileStar Networks, where he created the first nationwide network operations organization tasked to support Wi-Fi in public retail, hospitality, and transportation venues. Prior to his employment at MobileStar, Keith held a number of managerial and supervisory IT positions with Paging Network, Inc. Keith attended Northeast Louisiana University, where he studied business administration. Additionally, Keith is a distinguished veteran of the United States Air Force, where he served in the Strategic Air Command and the Air Force Special Operations Command. |
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| Steve Triplett, Vice President of Field Operations | |
Steve Triplett is the Vice President of Field Operations for VITAL Network Services. In this position, Steve is responsible for the management of VITAL’s field service organization including VITAL’s field engineers, dedicated onsite engineers and a network of Authorized Service Providers. Additionally, he responsible for VITAL’s Repair and Manufacturing Center located in Irvine, CA. Over the course of his 30-year career, Steve has gained extensive experience in global customer/technical support and technical development. Previously, Steve held a variety of executive management positions with Avaya including VP of Technology, VP of Managed Services, VP, Avaya University, and VP of Technical Services. As Avaya’s VP of Managed Services, Steve was responsible for the leadership of a $2 billion service P&L with 6,000 associates throughout the world. As Avaya’s VP of Technical Services, Steve led and managed seven global customer/technical support and network operation centers. While under his leadership, Avaya saw field technician productivity improve, remote technical resolution increase and customer service levels climb. Earlier in his career, Steve held executive management positions at top telecommunications service-related corporations including Octel, Concert/British Telecom, AT&T Paradyne, and IBM. Steve holds a Bachelor of Science degree in Marketing and Management from Southwest Missouri State University. Additionally, he has completed the Columbia University Executive Management Program. |